1) AGE AND DRIVING LICENSE

(a) The hirer and driver must be between the age of 20 and 65 years, with qualified driving experience of at least two years and in possession of a current Malaysian or international driving licence.

2) RATES

(a) All published rates for rental, which are quoted in Ringgit (RM). Petrol is supplied at the time of hiring and the hirer is to return the vehicle with the same amount of petrol as per the fuel indicator at the end of the rental period which is to be refilled at the hirer expense on returning the vehicle(s) to our station. Failure to do so will result in a service charge of RM30 being levied on the hirer’s account and also the petrol top up fee.

(b) The minimum rental is for a period of twenty four (24) hours (1 day). Excess hours are calculated based on the hourly rate up to 5 hours. Thereafter, a full day’s rate applies.

(c) The Owner reserves the right to amend the rates without prior notice to the public and customers are advised to confirm the rates at the time of rental.

3) TERMS OF PAYMENT

(a) A refundable deposit and the estimated cost of rental are payable in cash on delivery of the vehicles and the final adjustment will be made on completion of the rental less any deductions due to the Owner for damages to the vehicles, if any, or any when due charges payable to the Owner.

4) TRAFFIC FINES AND PARKING FEES

(a) During the rental period, any traffic fines and parking fees incurred by the hirer need to be settled immediately as these are the sole responsibilities of the Hirer including any resulting penalties for late settlement of fines/fees charged. The hirer agrees to indemnify the owner for any liabilities arising thereof.

5) INSURANCE

(a) Subject to terms specified in the Rental Agreement, Insurance is included in the rate, except for the first RM3,000 in respect of loss or damage to the vehicle. This liability can be waived by a CDW charge of RM50 per day. The insurance coverage and CDW protection are provided subject to availability of a police report within 24 hours in respect of any incident for which indemnity is claimed for.

(b) Loss or damage to tyres, windows, windscreen, accessories and equipment aside from normal wear and tear are not protected by our car insurance or the purchase of CDW and the hirer agrees to indemnify the owner.

 (c) The car insurance will only be valid to authorised driver of the hired vehicle. In the event that any vehicle is driven by a person other than the hirer, the hirer will be fully responsible for all cost of making good any damages caused by the unauthorised person and the hirer is not entitled to any benefits of the existing insurance policy.

6) PERSONAL ACCIDENT INSURANCE

(a) The car insurance does not cover the driver or the passengers for injury due to accident. Additional protection is available with the purchase of Personal Accident insurance (PAI). In one event of any accident, the hirer hereby agrees to fully indemnify the owner for any claims arising therefrom on a solicitor and client basis.

7) EXTENSION OF RENTAL

(a) Should the hirer wish to extend the rental beyond the original termination date, it is important that our Company be informed immediately and the required advance paid, so that insurance cover is extended. Failure to do so will mean that the vehicle is being driven without insurance coverage and without consent and the hirer hereby agrees in to fully indemnify the owner for any claims arising therefrom on a solicitor and client basis.

8) FREE COLLECTION AND DELIVERY

(a) There will be no charge for these services for collection and drop-off at Kuching International Airport during office hours on weekdays. A minimal charge may be imposed on collection and deliveries for area other than the Kuching International Airport. Please check with our staff at the time of booking.

9) RENTING LIMITS

(a) The vehicles are to be used within Kuching area only and it should not be taken out of Kuching without the consent of the company in writing and rentals terminating in any other place apart from our station are strictly not permitted. For this purpose, the Kuching area shall be taken to be all the area in Kuching City within a 50 km radius from Kuching City Centre. In the event that the said vehicle is used outside the rental limits, the hirer will be fully liable for any consequential loss and damage to the said vehicle of use outside the renting limits. In the event that rental is terminated outside the Kuching Area, the company reserves the right to levy a collecting fee which differs in each location. Please consult our staff for the rates during reservation.

10) IN CASE OF ACCIDENT

(a) In the event of the hired vehicle meeting with an accident it is a condition precedent that the company’s representative be first informed and contacted before the hirer lodges any report or permits any garage to tow away the hired vehicle for repairs. Any breach of this condition precedent will render the hirer liable to make good all losses caused to the company and the hirer is not entitled to the benefits of the vehicles existing insurance policy.

DISCLAIMER

We, Rays Car Rental has taken all reasonable efforts to ensure that the contents of this site and the information provided therein are accurate and up to date. However, we make no representations as to the accuracy and completeness of all or any information (including pictures and images) on the site and cannot be held liable for any person or persons who may suffer loss relying on the same. Furthermore, we disclaim all implied and/or express warranties and take no responsibility and assume no liability for the content of this site.

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